1. Free hearing test
A full hearing assessment at home, at no cost. We explain your results clearly so you know exactly where your hearing stands before anything else.
Hearing aids
Hearing aids fitted by a local audiologist, starting with a free test
We work with all the world's leading hearing aid manufacturers, so the advice is based on your hearing and your life, not a single brand. Every fitting starts with a free hearing test at home across the North East, then we match you to the right technology and look after it for life.
- Free hearing test first, no obligation
- Independent advice across every major brand
- Home visits across the North East
How it works
Getting hearing aids, step by step
No pressure and no guesswork. We start by understanding your hearing, then fit and support the right aids for you.
2. Independent recommendation
Based on your hearing, lifestyle and budget, we recommend the right aids from any manufacturer. If you do not need hearing aids yet, we will tell you.
3. Fitting and programming
We fit your hearing aids and fine-tune them to your hearing, then show you how to wear, charge and connect them with confidence.
4. Lifetime aftercare
Follow-up adjustments, cleaning, servicing and support for as long as you wear them. We are a phone call away, not a one-off sale.
Start here
It all begins with a free hearing test
You do not need to decide anything about hearing aids before your test. The assessment is free, takes place at home, and gives us the clear picture we need to advise you honestly.
Tested at home
No clinic, no travel. We bring professional equipment to your living room.
Clear results
You see and understand your hearing before any talk of hearing aids.
No obligation
If hearing aids are not right for you, we will say so. No pressure to buy.
Manufacturers we fit
All the major brands, one independent audiologist
Because we are independent, we can fit hearing aids from any of these manufacturers and recommend the one that genuinely suits you.
Starkey is an American hearing aid manufacturer renowned for innovation, artificial intelligence and health monitoring technology.
Latest technology: Starkey Omega AI
The latest flagship hearing aid from Starkey is Omega AI, featuring advanced AI-powered sound processing, Auracast compatibility and industry-leading speech enhancement technology. Omega AI introduces DNN 360 technology, designed to improve speech understanding in challenging listening environments.
Popular models
- Omega AI RIC RT
- Omega AI mRIC R
- Signature Series Custom
- Edge AI RIC RT
- Edge AI Custom
Key features
- Artificial intelligence sound processing
- Health and wellness tracking
- Fall detection and alerts
- Bluetooth streaming
- Rechargeable technology
- Auracast ready
- Remote programming
Phonak is one of the world's most recognised hearing aid brands and is particularly popular for speech clarity and Bluetooth connectivity.
Latest technology: Phonak Infinio Ultra and Infinio Ultra Sphere
The latest Phonak platform is Infinio Ultra, featuring AI-driven sound processing and improved speech understanding in noisy environments. The flagship Infinio Ultra Sphere uses a dedicated AI chip designed to separate speech from background noise in real time.
Popular models
- Audeo Infinio Ultra Sphere
- Audeo Infinio Ultra R
- Virto R Infinio
- Naida Lumity
- CROS Lumity
Key features
- Industry-leading Bluetooth connectivity
- Universal connection to smartphones
- AI speech enhancement
- Rechargeable batteries
- Roger microphone compatibility
- Tinnitus support
Widex is known throughout the audiology industry for producing some of the most natural sounding hearing aids available.
Latest technology: Widex Allure
Widex Allure is the company's newest hearing aid platform. Built around the new W1 chip, Allure offers significantly faster processing power and improved speech clarity while maintaining Widex's renowned natural sound quality.
Popular models
- Allure RIC R D
- Allure BTE R D
- Allure ITE
- SmartRIC
- Moment Sheer
Key features
- Natural sound quality
- PureSound technology
- Advanced speech enhancement
- Rechargeable options
- Bluetooth streaming
- Cloud-based fitting technology
Signia is a global hearing aid manufacturer recognised for innovative design, connectivity and speech understanding technology.
Latest technology: Signia Integrated Xperience (IX)
Signia Integrated Xperience uses RealTime Conversation Enhancement technology, designed to improve speech understanding during group conversations while maintaining awareness of surrounding sounds.
Popular models
- Pure Charge&Go IX
- Styletto IX
- Silk Charge&Go IX
- Insio IX
- Active Pro IX
Key features
- RealTime Conversation Enhancement
- Rechargeable technology
- Bluetooth streaming
- Slim and discreet designs
- AI-powered hearing support
- Portable charging cases
Oticon is one of the world's largest hearing aid manufacturers and is recognised for its BrainHearing philosophy.
Latest technology: Oticon Intent
Oticon Intent uses advanced sensor technology that adapts based on the wearer's movement, listening activity and environment to provide clearer conversations and improved awareness.
Popular models
- Oticon Intent miniRITE R
- Oticon Own SI
- Oticon Real
- Oticon Zircon
- Oticon Xceed
Key features
- BrainHearing technology
- Deep Neural Network processing
- Rechargeable hearing aids
- Bluetooth streaming
- Excellent speech understanding
- Tinnitus support
Why choose Hear Better
Independent advice from a local audiologist
We are completely independent, so we recommend the hearing aid that suits your hearing, lifestyle and budget, not the one we are tied to.
Truly independent
Every major manufacturer, impartial advice, no brand quotas to hit.
Fitted at home
Tests, fittings and follow-ups in the comfort of your own home.
Lifetime aftercare
Adjustments, cleaning and support for as long as you wear them.
Latest technology
Rechargeable, Bluetooth and AI hearing aids from the newest platforms.
HCPC registered
Care from a qualified, registered audiologist you can trust.
Local to you
North East audiology specialists covering your town and surrounding areas.
Looked after for life
Your hearing aids, supported for the long term
Hearing aids work best when they are kept clean, well maintained and adjusted as your hearing changes. That ongoing care is included, not an extra.
Regular check-ups
We review your hearing and re-tune your aids as things change.
Cleaning and servicing
Keep your aids performing with routine maintenance and tube changes.
Repairs and warranty
We handle manufacturer warranty claims and repairs for you.
Patient reviews
Trusted by patients across the North East
Hear Better is trusted by patients and families across the North East for professional, supportive hearing care at home. Book your free home hearing test with us today and start your journey towards better hearing.
KK
Ken Kennedy
Google review
Liam was absolutely brilliant with my mum, going over and above. It is a relief to the whole family that she can finally hear clearly again.
AS
ADELLE STOKOE
Google review
Superb service. I am so happy with the results, it is making such a difference to daily life. Super professional too.
DH
Daniel H
Google review
Used Hear Better for ear wax removal and for a hearing test. Professional and polite, highly recommend.
NG
Natasha Gould
Google review
Could not thank Liam enough for helping my grandad get new hearing aids. Very professional and got an appointment straight away.
KW
Kirsty Wallace
Google review
Amazing service, highly recommend. Would never go anywhere else now.
PR
Property Refurbs
Google review
Brilliant service, highly recommend.
KK
Ken Kennedy
Google review
Liam was absolutely brilliant with my mum, going over and above. It is a relief to the whole family that she can finally hear clearly again.
AS
ADELLE STOKOE
Google review
Superb service. I am so happy with the results, it is making such a difference to daily life. Super professional too.
DH
Daniel H
Google review
Used Hear Better for ear wax removal and for a hearing test. Professional and polite, highly recommend.
NG
Natasha Gould
Google review
Could not thank Liam enough for helping my grandad get new hearing aids. Very professional and got an appointment straight away.
KW
Kirsty Wallace
Google review
Amazing service, highly recommend. Would never go anywhere else now.
PR
Property Refurbs
Google review
Brilliant service, highly recommend.
Local hearing aid specialists
Hearing aids across the North East
We fit and support hearing aids at home throughout the North East. Pick your area to book a free hearing test near you.
Areas covered
- Newcastle upon Tyne
- Sunderland
- Durham
- Gateshead
- Darlington
- Middlesbrough
- Northumberland
Free hearing tests near you
Hearing aid questions
Common questions about hearing aids
Do I need a hearing test before getting hearing aids?
Yes, and ours is free. A hearing test shows the type and degree of your hearing loss, which is what we use to recommend and program the right hearing aids. We carry out the test at home with no obligation to buy anything.
Which hearing aid brand is best?
There is no single best brand. Because we are independent and fit Starkey, Phonak, Widex, Signia and Oticon, we match the manufacturer and model to your hearing, your lifestyle and your budget rather than to one brand.
Can you fit hearing aids at home?
Yes. Your hearing test, fitting and all follow-up appointments take place in your own home across the North East, so there is no clinic visit or travel involved.
Are your hearing aids rechargeable and Bluetooth enabled?
Most modern hearing aids we fit are rechargeable and connect to your phone or TV by Bluetooth for calls and streaming. We will show you which options suit how you want to use them.
What aftercare do you provide?
Aftercare is included for the life of your hearing aids: follow-up adjustments, cleaning, servicing, and help with manufacturer warranty and repairs. You are not left on your own after the fitting.
How much do hearing aids cost?
Cost depends on the technology level you choose, which is why we start with a free hearing test and a no-obligation recommendation. We will explain the options and prices clearly so you can decide what is right for you.
Start with a free hearing test
Not sure which hearing aid is right for you?
Book a free hearing test and we will talk you through the options based on your results, with no pressure and no obligation. Appointments available across Newcastle, Sunderland, Durham and the wider North East.
- Free hearing test
- Independent advice
- Lifetime aftercare
Prefer to call?
0191 7166 640Home visit appointments available across the North East.
Mon-Fri | 9AM-5PM