Terms & conditions.

Hear Better Limited provides mobile hearing care services within the United Kingdom, including:

All services are carried out by HCPC registered audiologists and are arranged directly by phone or callback.

Appointments are arranged following a short discussion to ensure suitability and availability. All bookings are subject to confirmation.

If an appointment needs to be cancelled or rescheduled, we ask that reasonable notice is provided.

Where hearing aids are recommended, the proposed model, price, payment arrangements, included services, warranty information, aftercare and any applicable trial or cancellation terms will be confirmed in writing before you agree to purchase.

Nothing in these terms affects your statutory consumer rights. Please ask us for the written product and aftercare terms that apply to a particular recommendation before making a purchase.

Our services are not a substitute for GP, hospital, or emergency medical care. If you experience sudden hearing loss, pain, discharge, or other urgent symptoms, you should seek immediate medical attention.

Hear Better Limited holds public liability insurance and medical negligence cover. All audiologists are HCPC registered and DBS checked.

While every effort is made to provide safe and effective care, Hear Better Limited cannot be held liable for outcomes beyond our reasonable control or for pre-existing conditions.

These Terms & Conditions are governed by the laws of England and Wales.

Email: info@hearbetternow.co.uk