About Hear Better
Hearing care that comes to you
Hear Better brings professional, unhurried hearing care to your front door across the North East. Free home hearing tests, gentle ear wax removal and independent hearing aid advice, with no clinic to travel to and no pressure to buy.


Who we help
Care built around you, not a clinic
Most people put off getting their hearing checked because of the hassle, the travel, the parking, the waiting rooms and the sales pressure. Hear Better takes all of it away. We come to you, at a time that suits you.
We look after older adults who would rather be seen at home, busy people who cannot take a morning off for a clinic, and families arranging care for a parent or grandparent. You are always welcome to have a relative with you for the results conversation, so everyone leaves understanding the same thing.
What to expect
No clinic, no pressure, clear pricing
Every appointment starts with a conversation and a proper examination. Nothing is removed, tested or recommended before your ears have been checked and the findings explained in plain English.
Hearing tests are free, with no obligation to buy hearing aids or book anything further. Ear wax removal and custom ear mould pricing is fixed and confirmed when you book, with no hidden charges on the day.
You are seen by a qualified audiologist from start to finish, never a salesperson on commission. If your hearing is healthy, we will tell you so and leave it at that.
What our customers say
Rated 5.0 from 40+ Google reviews
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Polite and patient with her, by far the best we've had to date.
Absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones supplied are the best I've had.
The process was quick, gentle and surprisingly comfortable. Professional and made sure I felt at ease throughout. Definitely recommend.
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them.
I was unable to hear due to an ear wax blockage and they came out to me within days of contact. Quickly diagnosed the problem and started treatment immediately.
Registered, professional care
Care you can trust
Hear Better is run by Liam Robson, an HCPC-registered audiologist. Registration with the Health and Care Professions Council means meeting the same national standards for training, professional skills and conduct as audiologists in NHS departments, and being accountable to a regulator. His HCPC registration number is HAD03779.
Service area
Where Hear Better covers
Home and workplace appointments are available across the North East, including Newcastle, Sunderland, Durham, Darlington, Middlesbrough, Gateshead, Hartlepool, Stockton-on-Tees and surrounding towns and villages. Availability is confirmed by postcode when you request an appointment.
Book an appointment
Book a home appointment
Request a free home hearing test or an ear wax removal visit and get professional care without travelling to a clinic.
- Free hearing tests
- Fixed pricing
- No hard sell
Speak directly with your audiologist, no call centre.
Mon-Fri | 9AM-5PM
Call now