A proper hearing history
We discuss the situations where hearing feels difficult, relevant health information and what you would like to improve.
Adult hearing care at home
Private audiologycare, in the comfortof your home
Hear Better brings free adult hearing tests, independent hearing-aid advice and ongoing support to homes across the North East. Start with clear findings and decide what is right for you without pressure.
- Free adult hearing test
- HCPC registered
- Across the North East
Home visits · North East
5.0 from 40+ Google reviews
Local home hearing care for patients and families across the North East
Why Hear Better
Care designed
around real life
Professional, independent hearing care without repeated clinic travel.
- HCPC registeredQualified care, publicly verifiable
- Home visitsTesting, fitting and support at home
- Independent adviceLeading brands compared for you
- Lifetime supportAnnual checks, call-outs and advice
How Hear Better can help
One local team foryour hearing care
If your concern is hearing, begin with the free home assessment. Ear wax removal and custom ear mould appointments can also be arranged directly when that is the service you need.
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Start here for hearing concerns
Free home hearing test
A complete adult hearing assessment at home, with an ear examination, measured results and clear next steps.
Explore the free test02
When hearing aids could help
Independent hearing aids
Suitable options from leading manufacturers, fitted at home with annual hearing checks and lifetime service support.
Explore hearing aids03
For blocked or muffled ears
Ear wax removal
Home microsuction after an examination confirms wax is present and removal is appropriate.
View wax removal04
For protection and specialist devices
Custom ear moulds
Accurate impressions taken at home for hearing protection, communication equipment and specialist fitting needs.
View custom mouldsInside your free assessment
More than a quickhearing screen
An online screening can only suggest that further testing may be worthwhile. A Hear Better home assessment examines your ears, measures your hearing and gives you a proper explanation of the findings in the same visit.
See the complete hearing-test processExamination of both ears
Your ear canals and eardrums are checked before testing so visible wax or another concern is not overlooked.
Air-conduction testing
You respond to a range of tones through headphones so we can measure the quietest sounds heard at different pitches.
Bone-conduction testing
Where clinically appropriate, this helps distinguish how sound is travelling through the outer, middle and inner ear.
A clear explanation
We talk through the audiogram in plain English and relate the findings to conversations, television and everyday listening.
Your next steps
You receive honest guidance on monitoring, medical referral or hearing aids. If no action is needed, we will tell you.
Free means free. Your assessment and explanation are not conditional on buying hearing aids, and there is no same-visit purchase requirement.
Request your free testOne clear care journey
Professional guidancewithout the clinic trip
Assessment, explanation, fitting and ongoing support can all take place where you listen every day. A relative or carer can join the appointment if you wish.
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Start with a free test
We visit your home, check your ears and hearing, then explain the findings clearly.
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Understand your options
If hearing aids could help, we compare suitable options from leading manufacturers without pressure.
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Stay supported at home
Fitting, annual retesting, service call-outs and advice continue at home for the lifetime of the aids.
A relative can arrange and join the visit
Why hearing care at home
Care designed aroundeveryday life
A home visit is not simply a clinic appointment moved to another address. It lets hearing care happen in familiar surroundings, with the people and listening situations that matter to you close at hand.
No travel or waiting room
There is no clinic journey, parking problem or unfamiliar setting to manage. This can make assessment easier for older adults and people with limited mobility.
Family can be involved
With the patient's agreement, a relative or carer can join the appointment, describe everyday difficulties and hear the findings first-hand.
Care in your listening environment
Hearing concerns and hearing-aid adjustments can be discussed in the rooms where conversations, television and telephone calls actually happen.
Follow-up stays convenient
If hearing aids are chosen, fitting, annual reassessment and service support can continue at home rather than ending after the sale.
Independent hearing care
A recommendationbuilt around your life
Hear Better is not tied to one hearing-aid manufacturer. If your results show that hearing aids could help, suitable options are compared against your hearing, daily listening needs, comfort, dexterity, phone compatibility and budget.
- Leading manufacturers compared
- No obligation after your test
- Fitting in your own home
- Lifetime aftercare included
Support for the lifetime of the aids
A free hearing test every 12 months, unlimited service call-outs, plus advice by phone or email, including after the warranty ends.
About Hear Better
A local firm builtaround home care
Hear Better provides private mobile audiology across North East England. The service is designed to make professional hearing care easier to access and easier to understand, without relying on a high-street clinic.
Professionally registered
HCPC registration HAD03779 can be checked on the public register.
Patient-led explanations
Findings, choices and limitations are explained plainly so you and your family can make an informed decision.
Independent recommendations
Hearing-aid advice is not restricted to a single manufacturer, product family or technology level.
Support beyond fitting
Annual retesting, unlimited service call-outs and phone or email advice continue for the lifetime of the aids.
Real patient experiences
Trusted by familiesacross the North East
Patients and their families share what it was like to arrange a home hearing test, understand the results, choose hearing aids and receive ongoing support from Hear Better.
“I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.”
“Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them.”
“Excellent service and great attention to detail. My hearing test was clearly explained and the recommended aids are working well, with great after-sales service.”
Home-visit coverage
Hear Better service area
North East England
Home visits confirmed
by postcode
Areas we cover
Home visits acrossthe North East
We cover cities, towns, villages and rural communities across Tyne and Wear, County Durham, Teesside and Northumberland. Individual location pages provide local details, while the full coverage guide makes it clear that our service extends beyond those named areas.
Check our coverageHelpful hearing advice
Understand your options before you decide
Hearing tests8 min read
What Happens During a Home Hearing Test? A Clear Step-by-Step Guide
A clear step-by-step guide to what happens during a home hearing test, how long it takes and what Hear Better will talk through with you.
Read article
Hearing tests11 min read
How to Read an Audiogram: Hearing Test Results Explained
An audiogram plots the quietest tones heard at different pitches. It helps describe hearing sensitivity, but it must be interpreted alongside ear examination and real-life communication needs.
Read article
Hearing aids16 min read
How to Choose the Right Hearing Aid
There is no single best hearing aid. The right choice matches your hearing, everyday listening needs, ability to handle the device, technology requirements, budget and ongoing support.
Read articleHearing tests7 min read
Booking a Hearing Test for a Parent: A Practical Guide for Families
A practical guide for family members across the North East on how to arrange a home hearing test for a parent: what to expect, how to raise the subject, and what happens on the day.
Read articleFrequently asked
Clear answersbefore you book
If you would rather ask something directly, call Hear Better Monday to Friday, 9am to 5pm.
Is the home hearing test really free?
Yes. Hear Better provides a full adult hearing assessment at home free of charge. There is no obligation to buy hearing aids after the test.
What happens during a home hearing test?
We discuss the hearing changes you have noticed, examine your ears, test your hearing with professional equipment and explain your results. If further care could help, the available options are discussed clearly.
Can a family member arrange the appointment?
Yes. A relative can request the appointment and, with the patient's agreement, be present during the visit. This can make it easier to discuss day-to-day listening difficulties and next steps together.
Do you only recommend one hearing-aid brand?
No. Hear Better is independent and can compare suitable hearing aids from leading manufacturers. The recommendation is based on the hearing results, listening needs, comfort, dexterity, phone compatibility and budget.
What hearing-aid aftercare is included?
Aftercare includes a free hearing test every 12 months to recheck the prescription, unlimited service call-outs to help keep the aids working, and advice by phone or email for the lifetime of the aids, including after the warranty ends.
Which parts of the North East do you cover?
Home appointments are available across Newcastle, Gateshead, Sunderland, South Tyneside, County Durham, Darlington, Teesside, Northumberland and surrounding communities. We confirm availability from the postcode when you request a visit.
How long should I allow for the appointment?
Appointment length depends on the service and what is found. We allow enough time to discuss your concerns, carry out the appropriate checks and explain the results without rushing. The team will confirm what to expect when arranging your visit.
What if the test shows I do not need hearing aids?
You will be told clearly. The next step may be monitoring your hearing, seeking medical advice or taking no immediate action. A free test does not create any obligation to buy hearing aids.
Free adult home hearing test
Take the first stepfrom home
Request a free hearing assessment across the North East, or call and speak to Hear Better Monday to Friday, 9am to 5pm.