“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google

Free home hearing tests
A hearing test shouldn't mean a journey out of Shields and a wait to be seen. We come to you instead. Hear Better's HCPC-registered audiologists carry out free home hearing tests across South Shields and South Tyneside, from Westoe and Harton to Cleadon, Whitburn and Marsden. It's the same thorough test you'd get in a clinic, done at your own kitchen table, with clear results and no pressure to buy anything.
100% freeNo obligation5.0 from 40+ Google reviews
Our promise
Your home hearing test in South Shields is free and carried out by an HCPC-registered audiologist. There's no obligation, and if nothing more is needed, there's nothing to pay.
After your test, your results are explained in plain English with honest guidance on what may help next. There is no obligation to buy hearing aids and no pressure to book further care.
No obligation. No pressure. Clear advice.
Local home hearing care
Shields sits out on the coast, and being seen somewhere often means a trip away from the town and back, by car, bus or ferry, with a wait once you arrive. For an older relative that's a tiring way to spend a morning. A home visit does away with it. Whether you're near the seafront, up in Cleadon or out toward Whitburn, a qualified audiologist comes to your door and works around your day.
A lot of families along the coast book on behalf of a parent who's stopped wanting to travel for things like this. We can arrange the visit by phone, keep you updated, and explain the results to whoever needs to hear them.
You can also learn more about free home hearing tests, ear wax removal in South Shields, independent hearing aids or contact Hear Better.
What to expect
The visit is relaxed and takes about an hour. Your audiologist brings the same professional equipment used in a clinic, runs a full hearing check, and explains the results clearly. If your hearing is healthy, we'll say so. If something needs looking at, we'll talk you through your choices and let you decide in your own time.
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
You receive clear guidance on what your results mean and whether further support may be useful.
If hearing aids or further care may help, your options are explained clearly without pressure.
What patients say
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
Independent hearing aids
Hear Better is fully independent, so our advice follows your hearing rather than a brand. If aids would help, we fit every major manufacturer, Starkey, Phonak, Oticon, Widex and Signia, and match you to the right one for your hearing, your life and your budget. We fit them in your own home in South Shields, including the latest rechargeable, Bluetooth and AI models, with lifetime aftercare included for as long as you wear them.
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Why home care
A home hearing test in South Shields takes away the trip out of town and the wait that comes with it. You're seen in your own front room, at a time that suits, with the same professional equipment and clear results you'd expect anywhere.

Patient reviews
Hear Better is rated 5.0 from more than 40 Google reviews across the North East. Here is what some of our patients say.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
We visit homes across the town and South Tyneside: Westoe, Harton, Horsley Hill, Cleadon, Whitburn, Marsden, Biddick Hall, Simonside, Tyne Dock and Laygate. If you're toward Jarrow or Boldon and want to check we reach you, give us a call.
Areas covered
We also carry out free home hearing tests across the wider North East, including Newcastle, Gateshead, Sunderland and Durham.
Explore more
Frequently asked
Yes. We visit homes right across South Shields and out to Cleadon, Whitburn and the surrounding South Tyneside area. If you're unsure, ring and we'll let you know.
That's exactly what we do. He's seen in his own front room with no trip out and no waiting room, which for a lot of older people in Shields is what finally gets it sorted.
Yes, and there's no obligation. If nothing more is needed, there's nothing to pay.
We can usually arrange a home visit within 24 to 48 hours.
We're independent and fit every major brand, recommending what suits you, fitted at home with lifetime aftercare included.
Yes. Every test is carried out by an HCPC-registered audiologist.
Helpful reading
Book a home appointment
Call 0191 7166 640 or request a visit online. An HCPC-registered audiologist comes to you, with clear results and no pressure to buy anything.
Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
Call now