“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
Free home hearing tests
Free Home Hearing Tests in Washington
If your hearing has been slipping and a clinic appointment feels like more bother than it is worth, we bring the whole thing to your door. Hear Better is a mobile audiology service covering the length of Washington, from Concord and Albany through to Sulgrave, Columbia, Biddick, Fatfield and Usworth. An HCPC-registered audiologist arrives at the time you choose, sets up the same equipment a clinic would, and gives you a clear picture of your hearing without any rush or pressure.
- Mon-Fri | 9AM-5PM
- 0191 7166 640
- info@hearbetternow.co.uk
100% freeNo obligation5.0 from 40+ Google reviews
Our promise
Free home hearing tests with no pressure, ever
Your hearing test is genuinely free, with no catch and nothing to sign. You sit in your own front room, we explain what we find in plain words, and the next step is always yours to make.
After your test, your results are explained in plain English with honest guidance on what may help next. There is no obligation to buy hearing aids and no pressure to book further care.
No obligation. No pressure. Clear advice.
Local home hearing care
Your mobile audiologist in Washington
Washington was laid out as a new town stitched together from a handful of older villages, which is why so many people here still think in district numbers and old village names rather than one tidy town centre. That spread suits a service like ours. Whether you are tucked away in Donwell, near the shops at the Galleries, out towards Oxclose or up by Glebe, we come to you. There is no parking to puzzle over and no waiting room, just an appointment that fits around your day.
We have spent a lot of time on these estates and know how the place fits together, from the quiet closes off Blackfell to the older terraces down at Barmston and Rickleton. A home hearing test in Washington means you can put the kettle on, have a relative sit in if you like, and ask every question that comes to mind. With Penshaw Monument keeping its watch over the rooftops, we work our way across the town one doorstep at a time, giving each person the unhurried attention a busy clinic rarely allows.
You can also learn more about free home hearing tests, ear wax removal in Washington, independent hearing aids or contact Hear Better.
What to expect
What happens during a home hearing test?
The appointment lasts about an hour and never feels clinical. Your audiologist checks inside your ears, talks through your history, then runs a full hearing assessment using the same professional kit you would meet in a clinic. Afterwards we walk you through the results in plain English, explain what they mean for daily life, and answer anything you want to raise. There is no sales pitch waiting at the end.
We discuss your hearing
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
Your hearing is checked
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
Results are explained
You receive clear guidance on what your results mean and whether further support may be useful.
You choose next steps
If hearing aids or further care may help, your options are explained clearly without pressure.
What patients say
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
Independent hearing aids
Independent hearing aids fitted at home across Washington
If a test shows you would benefit from hearing aids, we fit them in your own home anywhere in Washington, from Albany to Harraton. Being independent means we are tied to no single manufacturer, so we recommend only what genuinely suits your hearing, your ears and your budget, choosing from Starkey, Phonak, Oticon, Widex and Signia. You try them where you actually use them, around your own home and street, and every fitting comes with lifetime aftercare, so adjustments, tweaks and check-ups carry on for as long as you wear them.
- Every major manufacturer: Starkey, Phonak, Oticon, Widex and Signia
- Latest rechargeable, Bluetooth and AI models
- Fitted in your own home, never a clinic
- Lifetime aftercare included: adjustments, cleaning, servicing, repairs and warranty
Callback
Prefer a callback?
Why home care
Why choose a hearing test at home?
Testing your hearing at home gives a truer reading than a strange room ever could. You are relaxed, the sounds around you are the ones you live with daily, and there is no traffic or car park to wear you down first. For anyone who finds getting out a chore, or simply prefers their own surroundings, having the audiologist come to you takes all the friction out of it.
- No clinic, no waiting room
- More comfortable for older patients or relatives
- Family members can sit in during the appointment
- Clear explanations in a familiar environment
- Suitable for home or workplace visits
- No obligation to continue after the test
- Helpful for patients who find appointments easier at home
Patient reviews
What our customers say (Google reviews)
We are rated a straight 5.0 on Google from more than forty reviews left by people across the North East, a tally we are quietly proud of and work hard to keep.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
Areas we cover in and around Washington
We visit every district across Washington, taking in Concord, Albany, Sulgrave and Columbia, the villages at Fatfield, Harraton and Penshaw, and the estates around Oxclose, Glebe, Usworth and Donwell. If your street sits between them, we still come to you.
Areas we cover
- Concord
- Albany
- Sulgrave
- Columbia
- Biddick
- Fatfield
- Usworth
- Donwell
- Oxclose
- Glebe
- Blackfell
- Barmston
- Rickleton
- Harraton
- Penshaw
- Washington Village
We also travel right across Tyne and Wear and the wider North East, so do ask if your area sits just beyond Washington.
Frequently asked
Frequently asked questions
Does it cost anything to have my hearing tested at home?
No. The home hearing test is free everywhere we cover in Washington. There is no appointment fee, nothing to pay on the day, and no requirement to buy a thing afterwards.
I live in one of the district villages, can you still find me?
Easily. Washington's village numbering and named districts are second nature to us, so whether you are in Sulgrave, Biddick, Usworth or somewhere off the beaten track near Donwell, just give us the address and we will be there.
How soon can someone come out?
Most people in Washington are seen within 24 to 48 hours of ringing. If your week is fairly clear, we can often get to you quicker than that.
Can a member of my family be there during the test?
Of course, and we encourage it. Plenty of folk near Fatfield and Columbia like a son, daughter or partner sitting in to hear the results, and a second set of ears never hurts when there are options to weigh up.
Is the equipment as good as what I would get at a clinic?
Yes. Your audiologist brings the same professional, calibrated equipment used in a high street clinic, so a test done at your kitchen table under Penshaw Monument is every bit as thorough as one in town.
Are you properly qualified?
We are. Every test is carried out by an HCPC-registered audiologist, the same registration required to practise in any NHS or private clinic, so you are in safe and accountable hands.
Helpful reading
Related guides and advice
Home hearing tests8 min read
What Happens During a Home Hearing Test? A Clear Step-by-Step Guide
A clear step-by-step guide to what happens during a home hearing test, how long it takes and what Hear Better will talk through with you.
Read article
Hearing health9 min read
10 Signs You Might Need a Hearing Test
A clear guide to the most common signs that your hearing may have changed and what to do next.
Read article
Family hearing care7 min read
Booking a Hearing Test for a Parent: A Practical Guide for Families
A practical guide for family members across the North East on how to arrange a home hearing test for a parent, covering what to expect, how to raise the subject, and what happens on the day.
Read article
Hearing tests Newcastle7 min read
Free Hearing Test in Newcastle: What the Home Visit Involves
A clear guide to booking a free hearing test in Newcastle, what the home appointment involves, and what happens with your results. No clinic visit needed.
Read articleAudiology Advice6 min read
What Is a Private Audiologist and How Can One Help You?
A private audiologist brings professional hearing care directly to your home. Learn what they do, how home appointments work, and what to expect across the North East.
Read articleBook a home appointment
Book your free home hearing test in Washington
Give us a ring on 0191 7166 640, Monday to Friday between 9am and 5pm, and we will arrange a visit at a time that suits you, usually within a day or two.
- 100% free
- No obligation
- Home and workplace visits
Prefer to call?
0191 7166 640Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
Call now