We discuss your hearing
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
5.0 from 40+ Google reviews
Free adult hearing tests at home
Free home hearing tests in Chester-le-Street
Hear Better provides free professional adult hearing tests at home across Chester-le-Street. Both ears are checked, the findings are explained clearly and there is no obligation to buy hearing aids.
- The assessment is free
- No clinic journey
- Results explained clearly
- No obligation
- HCPC registeredQualified adult hearing care
- We come to youHome visits across Chester-le-Street
- Professional assessmentBoth ears checked and measured
- No obligationClear findings without pressure
- HCPC registeredQualified adult hearing care
- We come to youHome visits across Chester-le-Street
- Professional assessmentBoth ears checked and measured
- No obligationClear findings without pressure
Arrange a home visit
Arrange your free home hearing test
Leave your details and Hear Better will call to understand what you need, confirm home-visit coverage in Chester-le-Street and arrange your free adult hearing test.
No pressure. No obligation. Your details stay private.
Request a home appointment
Arrange your free hearing test in Chester-le-Street.
The professional adult hearing assessment is free. Hear Better checks both ears, explains the findings and gives you time to decide what, if anything, you want to do next.
- The home hearing test is completely free
- There is no obligation to buy hearing aids
- A relative or carer can arrange the visit
- Home visits across Chester-le-Street and nearby areas
Local home hearing care
Signs it may be time to check your hearing
A hearing test is worth arranging if speech has become unclear, the television volume keeps increasing, group conversations are tiring or family members have noticed that you miss parts of conversations.
These changes do not confirm hearing loss on their own. A professional assessment checks what is happening in both ears and gives you clear findings before any next step is discussed.
Home-visit coverage is confirmed using the full postcode before an appointment is arranged.
Postcodes confirmed when you book
Areas around Chester-le-Street
We visit homes right across Chester-le-Street and the surrounding villages. That takes in Pelton, Sacriston and Waldridge, out to Great Lumley, Bournmoor and Ouston, plus Newfield, Grange Villa, South Pelaw and Chester Moor. If you are in the town or the countryside nearby, we can reach you.
- Chester-le-Street town centre
- Pelton
- Pelton Fell
- Sacriston
- Waldridge
- Great Lumley
- Little Lumley
- Bournmoor
- Ouston
- Newfield
- Grange Villa
- South Pelaw
- Chester Moor
- Edmondsley
A simple process
From booking to clear results
The visit is relaxed and unhurried. Your audiologist arrives at the agreed time, has a proper chat about how you have been hearing lately, then gently checks inside your ears before running the hearing test itself. Everything is done with the same equipment a high street clinic uses. Afterwards we go through your results together, explain what they mean and set out your options. There is never any pressure to buy.
Your hearing is checked
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
Results are explained
You receive clear guidance on what your results mean and whether further support may be useful.
You choose next steps
If hearing aids or further care may help, your options are explained clearly without pressure.
Real patient experiences
Trusted for home hearing care across Chester-le-Street.
Read genuine Google reviews from adults and families who describe Hear Better's home hearing assessments, clear explanations and ongoing hearing care across the North East.
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
“Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.”
“Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.”
“Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.”
“Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.”
“Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.”
Independent hearing aids
Independent hearing aids fitted at home in Chester-le-Street
If the assessment shows that hearing aids may help, Hear Better can compare suitable styles and manufacturers around your hearing, communication needs, handling preferences and budget. There is no obligation to proceed, and fitting and ongoing support can take place at home.
- Suitable manufacturers compared after your assessment
- Rechargeable, connected and discreet styles where appropriate
- Fitting and adjustments carried out in your own home
- Lifetime aftercare included: annual retesting, unlimited service call-outs and advice
Local questions
Free home hearing tests in Chester-le-Street: your questions answered.
These answers cover availability, home visits and what happens after the assessment. Postcode coverage is confirmed when you request an appointment.
Call 0191 7166 640Is the home hearing test in Chester-le-Street really free?
Yes. The professional adult hearing assessment is free and there is no obligation to buy hearing aids or arrange further care.
What happens during the appointment?
Hear Better discusses the hearing problems you have noticed, examines your ears, checks both ears and explains the results clearly. If anything needs medical attention or referral, that is explained before hearing aids are considered.
Can a relative or carer arrange the visit?
Yes. A relative or carer can make the initial request and, with the patient's agreement, join the appointment and hear the results explained.
Which parts of Chester-le-Street do you cover?
Hear Better visits homes across Chester-le-Street and selected nearby communities. Send the full postcode and coverage will be confirmed before an appointment is arranged.
What if the test shows hearing loss?
The findings and appropriate next step are explained without pressure. Hearing aids are discussed only when the results and communication needs suggest they may help.
Are hearing tests free for over 60s or pensioners?
Yes. The home hearing test is free for adults of every age, including people over 60 and pensioners. Everyone receives the same professional assessment and clear explanation of the results.