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Hearing aidsIndependent advice · fitted at home
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Phonak hearing aids, fitted at home across the North East

Phonak hearing aids fitted at home by an independent North East audiologist

Also compare

Audeo Infinio Ultra, the everyday Phonak

Phonak is one of the manufacturers Hear Better can compare after a professional hearing assessment. Suitability depends on your hearing, speech understanding, preferred style, handling needs, phone compatibility and budget, not the brand name alone.

Free

hearing test

Independent

brand comparison

Lifetime

aftercare included

The short answer

What Phonak does differently

Phonak has built its reputation around one of the hardest things a hearing aid has to do: help a listener follow speech when several sounds compete. Its flagship Sphere aid carries a second, dedicated AI chip for separating speech from surrounding noise in real time. In HearAdvisor's June 2026 standardised laboratory review, the Sphere Infinio Ultra scored 4.4 out of 5 for speech in noise, 2.87 points above the prescription-hearing-aid category average used in that test.

That makes Phonak a natural fit for anyone whose biggest frustration is busy restaurants, family gatherings, meetings or anywhere voices compete. The one honest trade-off worth knowing is that the top Sphere model is a fraction larger than some rivals, because of that extra chip and a bigger battery. For most people who struggle in noise, that is a fair exchange for what they get back.

  • Honest, independent advice rather than a single-brand pitch
  • Tested, fitted and looked after in your own home
  • A free hearing test to start, with nothing to commit to

The technology

The technology, in plain terms

Phonak aids read the room for you and adjust automatically, so you are not constantly reaching for a setting. On top of that, the brand is known for connecting to almost anything, and for its Roger range, small wireless microphones that beam a distant or hard-to-hear speaker straight into your aids.

Clearer speech in noise

busy conversations take less effort to hear and follow

Connects to almost any phone

reliable Bluetooth for calls, television and music streaming

Roger support when needed

extra help for dinner tables, lectures and difficult distances

Rechargeable for all-day use

dependable power without small batteries to replace or handle

  • Wax-protection built in, to cut down on repairs and service trips

The current range

The Phonak range we fit

Phonak makes an aid for nearly every hearing loss and every situation. These are the ones we fit most, with a note on who each suits. We only recommend one once we have your hearing test in front of us.

Audeo Infinio Ultra Sphere, the flagship, for the toughest noise

Featured

Audeo Infinio Ultra Sphere, the flagship, for the toughest noise

The model with the second AI chip and a strong independent speech-in-noise result under HearAdvisor's June 2026 protocol. If loud, crowded rooms are your main difficulty, this is one option we compare after testing your hearing.

Best for: People who struggle most in busy, noisy places and want the strongest speech-in-noise help Phonak makes.

Rechargeable receiver-in-canal aid, all-day battery with a 15-minute quick top-upA second dedicated AI chip (DEEPSONIC) purely for separating speech from background noiseSpeech-in-noise score of 4.4 out of 5 in HearAdvisor's June 2026 standardised lab reviewUniversal Bluetooth to any phone, hands-free calls and Roger microphone support
Audeo Infinio Ultra, the everyday Phonak

Option 02

Audeo Infinio Ultra, the everyday Phonak

The standard receiver-in-canal aid on the same platform, without the extra noise chip and a little slimmer for it. A strong all-rounder for most hearing losses.

Best for: People who want a strong Phonak all-rounder without paying for the top noise-separation model.

Rechargeable receiver-in-canal aid, up to around 31 hours per chargeBuilt on the same ERA chip as the flagship, without the extra DEEPSONIC noise chipUniversal Bluetooth to any phone, not iPhone only, with hands-free callsRoger microphone support, and CROS compatible for one-sided loss
Virto Infinio, custom, made for your ear

Option 03

Virto Infinio, custom, made for your ear

Phonak's in-the-ear aid, moulded to your ear canal and now rechargeable, for people who would rather have nothing sitting behind the ear.

Best for: People who would rather have a custom aid moulded to their ear than anything behind it.

Custom in-the-ear range, from a rechargeable wireless model to smaller non-wireless stylesThe rechargeable Virto R gives up to around 30 hours, with drop-in magnetic chargingBuilt on the ERA chip, with Bluetooth streaming on the rechargeable modelThe smallest completely-in-canal and titanium versions use a size 10 battery and do not stream
Naida, power for severe to profound loss

Option 04

Naida, power for severe to profound loss

A behind-the-ear aid built to deliver the amplification that smaller aids cannot.

Best for: People with severe to profound hearing loss who need a high-power behind-the-ear aid.

Behind-the-ear power and ultra-power styles for stronger amplificationA choice of a rechargeable model or a size 675 disposable-battery ultra-power modelBuilt-in Roger receivers to stream Roger microphones straight into both earsBluetooth streaming, with a telecoil on the ultra-power model
CROS, for hearing on one side only

Option 05

CROS, for hearing on one side only

Routes sound from your weaker side across to your better ear, so you stop missing whoever is sitting on your weaker side.

Best for: People with little or no usable hearing on one side who want sound sent across to their better ear.

A behind-the-ear transmitter worn on the weaker ear, paired with an Audeo Infinio aidRechargeable, with more than 16 hours per charge for a full dayUses the ERA chip for stable wireless transmission and hands-free callsUniversal Bluetooth streaming and Roger microphone support

Looking for another Phonak model?

We can supply and service the wider range. Tell us what you have in mind and we will compare its exact specification before recommending it.

Ask about a model

Independent advice

When Phonak might not be the right brand

We would rather lose a sale than make the wrong recommendation. If what matters most to you is the most natural, least-processed sound, or the smallest, most hidden aid, Phonak's heavier noise processing and the Sphere's slightly larger size may not be your best match. In that case we would point you to Widex for natural sound, or to Signia for discretion. Comparing them properly is exactly what an independent fitter is for.

Fitted at home

How we fit Phonak hearing aids

Because Phonak's strength is difficult, noisy situations, how the aids are set up matters as much as the aids themselves.

  1. A free hearing test at home

    We carry out a full assessment in your own living room, at no cost, and explain exactly what your results mean.

  2. A straight recommendation

    If Phonak is the right answer for your hearing and your day to day, we will tell you, and which model. If it is not, we will point you elsewhere.

  3. Fitting tuned to your life

    We program your Phonak aids to your hearing, set up the automatic noise handling, and if it would help, show you how a Roger microphone works for your hardest situations.

  4. Support that does not stop

    A free hearing test every 12 months, unlimited service call-outs and advice by phone or email, for as long as you wear them.

Compare before choosing

The practical questions behind the brand

A brand page is only one part of the decision. Check the style, complete price, phone support and ownership terms for the exact model being recommended.

Phonak questions

Common questions about Phonak hearing aids

What are Phonak hearing aids best for?

Speech in noise is a particular strength of the flagship Sphere range. In HearAdvisor's June 2026 standardised review, the tested Sphere Infinio Ultra scored 4.4 out of 5 for speech in noise, well above that test's prescription-hearing-aid category average. That result applies to the tested model and protocol, so your hearing results, fitting and real listening needs still determine whether it is the right choice.

What is Roger, and do I need it?

Roger is a range of small wireless microphones that send a speaker's voice straight to your hearing aids over distance and noise, useful at large tables, in lectures or in the car. Most people manage well without one, but it can be a real help in specific situations, and we will tell you honestly whether it is worth it for you.

Do Phonak hearing aids work with Android phones?

Yes. Phonak is known for connecting universally, so its aids stream from Android phones as readily as iPhones, along with many other Bluetooth devices. That sets it apart from some brands that work best only with Apple.

How much do Phonak hearing aids cost?

Private hearing aids are priced by the level of technology you choose, so there is no single figure. We begin with a free test and a no-obligation recommendation, then set out the options and prices plainly so the decision is yours, with no pressure.

Can you get Phonak hearing aids on the NHS?

The NHS fits a limited selection of models, which does not usually include Phonak's latest technology. Going private opens up the full range and a fitting built around you, and we are happy to walk you through the difference honestly.

Is it Phonak or Phonac?

It is Phonak. It often gets typed as Phonac or Fonak, so if you have seen it spelled differently, you are in the right place.

Sources and model information

The independent result above applies to the tested Sphere Infinio Ultra configuration and HearAdvisor protocol. It does not prove that one aid is best for every person. We also check the manufacturer's evidence library for study design, limitations and model-specific features before making a recommendation.

Product imagery is sourced from official manufacturer materials and hosted locally.

Compare the brands we fit

Independent across every major manufacturer

Start with a free test

Considering Phonak?

Book a free hearing test and we will tell you honestly whether Phonak, or another brand, is the right fit for your hearing, with no obligation either way. We visit across Newcastle, Sunderland, Durham and the wider North East.