Clearer speech in noise
busy conversations take less effort to hear and follow
Hearing aidsIndependent advice · fitted at home
Phonak hearing aids, fitted at home across the North East
Also compare
Audeo Infinio Ultra
Phonak offers rechargeable Audéo aids for everyday listening and difficult conversations, plus custom Virto and power Naída options. We compare the model against your hearing and phone, including the larger Sphere design and non-wireless custom styles, after a free home test across the North East.
Free
hearing test
Independent
brand comparison
Lifetime
aftercare included
Also compare
Audeo Infinio Ultra
Compared around your hearing, comfort and everyday needs.
The short answer
What Phonak does differently
Phonak has built its reputation around one of the hardest things a hearing aid has to do: help a listener follow speech when several sounds compete. Its flagship Sphere aid carries a second, dedicated AI chip for separating speech from surrounding noise in real time. In HearAdvisor's June 2026 standardised laboratory review, the Sphere Infinio Ultra scored 4.4 out of 5 for speech in noise, 2.87 points above the prescription-hearing-aid category average used in that test.
That makes Phonak a natural fit for anyone whose biggest frustration is busy restaurants, family gatherings, meetings or anywhere voices compete. The one honest trade-off worth knowing is that the top Sphere model is a fraction larger than some rivals, because of that extra chip and a bigger battery. For most people who struggle in noise, that is a fair exchange for what they get back.
- Honest, independent advice rather than a single-brand pitch
- Tested, fitted and looked after in your own home
- A free hearing test to start, with nothing to commit to
The technology
The technology, in plain terms
Phonak combines automatic sound adjustment with connected and non-wireless model choices. Compatible connected aids can receive phone audio and work with Roger microphones for difficult distances or noise. We check those functions for the exact hearing aid and phone rather than assuming every Phonak model supports them.
Bluetooth on connected models
check the exact aid and phone for calls, streaming and accessories
Roger support when needed
extra help for dinner tables, lectures and difficult distances
Rechargeable for all-day use
dependable power without small batteries to replace or handle
- Wax-protection built in, to cut down on repairs and service trips
The current range
The Phonak range we fit
Phonak makes an aid for nearly every hearing loss and every situation. These are the ones we fit most, with a note on who each suits. We only recommend one once we have your hearing test in front of us.
Featured
Audeo Infinio Ultra Sphere, the flagship
The model with the second AI chip and a strong independent speech-in-noise result under HearAdvisor's June 2026 protocol. If loud, crowded rooms are your main difficulty, this is one option we compare after testing your hearing.
Best for: People who struggle most in busy, noisy places and want the strongest speech-in-noise help Phonak makes.
Style and power: Receiver-in-canal; rechargeable.
Phone and accessories: Bluetooth calls and audio on compatible phones; Roger options.
Consideration: Sphere is larger than the standard Audéo design.
Option 02
Audeo Infinio Ultra
The standard receiver-in-canal aid on the same platform, without the extra noise chip and a little slimmer for it. A strong all-rounder for most hearing losses.
Best for: People who want a strong Phonak all-rounder without paying for the top noise-separation model.
Style and power: Receiver-in-canal; rechargeable.
Phone and accessories: Compatible Bluetooth phones and Roger microphones.
Consideration: Does not include Sphere's dedicated noise-processing chip.
Option 03
Virto Infinio, custom
Phonak's in-the-ear aid, moulded to your ear canal and now rechargeable, for people who would rather have nothing sitting behind the ear.
Best for: People who would rather have a custom aid moulded to their ear than anything behind it.
Style and power: Custom in-ear; rechargeable or size 10 battery by model.
Phone and accessories: Virto R streams; the smallest non-wireless styles do not.
Consideration: Ear shape and required features determine the custom style.
Option 04
Naida
A behind-the-ear aid built to deliver the amplification that smaller aids cannot.
Best for: People with severe to profound hearing loss who need a high-power behind-the-ear aid.
Style and power: Power behind-ear; rechargeable or disposable battery by model.
Phone and accessories: Bluetooth and Roger options; telecoil on specified models.
Consideration: Output, earmould comfort and handling need individual checks.
Option 05
CROS
Routes sound from the side with little or no usable hearing to the better-hearing ear. It can improve awareness of speech on that side, but benefit depends on the situation and it does not restore normal two-ear hearing.
Best for: People with little or no usable hearing on one side who want sound sent across to their better ear.
Style and power: Behind-ear transmitter; rechargeable.
Phone and accessories: Pairs with a compatible Infinio aid on the better-hearing side.
Consideration: Routes sound across; does not restore normal two-ear hearing.
Looking for another Phonak model?
Tell us the model and your phone. We confirm UK availability, exact features and accessory support before recommending it. Battery runtime varies with streaming, settings, hearing loss and battery age.
Independent advice
When Phonak might not be the right brand
We would rather lose a sale than make the wrong recommendation. If what matters most to you is the most natural, least-processed sound, or the smallest, most hidden aid, Phonak's heavier noise processing and the Sphere's slightly larger size may not be your best match. In that case we would point you to Widex for natural sound, or to Signia for discretion. Comparing them properly is exactly what an independent fitter is for.
Compare before you commit
Hear Better is run by Liam Robson, HCPC-registered hearing aid audiologist (HAD03779). Start with a free adult hearing test at home. We confirm your postcode against our North East home-visit coverage.
Fitted at home
How we fit Phonak hearing aids
Because Phonak's strength is difficult, noisy situations, how the aids are set up matters as much as the aids themselves.
A free hearing test at home
We carry out a full assessment in your own living room, at no cost, and explain exactly what your results mean.
A straight recommendation
If Phonak is the right answer for your hearing and your day to day, we will tell you, and which model. If it is not, we will point you elsewhere.
Fitting tuned to your life
We program your Phonak aids to your hearing, set up the automatic noise handling, and if it would help, show you how a Roger microphone works for your hardest situations.
Support that does not stop
A free hearing test every 12 months, unlimited service call-outs and advice by phone or email, for as long as you wear them.
Compare before choosing
The practical questions behind the brand
Your individual quotation explains the model, fitting and purchase terms. Lifetime aftercare includes an annual hearing test, unlimited service call-outs and phone or email advice. Manufacturer repairs, replacement, loss and damage are subject to separate terms.
Read the purchase and appointment termsPhonak questions
Common questions about Phonak hearing aids
What are Phonak hearing aids best for?
Speech in noise is a particular strength of the flagship Sphere range. In HearAdvisor's June 2026 standardised review, the tested Sphere Infinio Ultra scored 4.4 out of 5 for speech in noise, well above that test's prescription-hearing-aid category average. That result applies to the tested model and protocol, so your hearing results, fitting and real listening needs still determine whether it is the right choice.
What is Roger, and do I need it?
Roger is a range of small wireless microphones that send a speaker's voice straight to your hearing aids over distance and noise, useful at large tables, in lectures or in the car. Most people manage well without one, but it can be a real help in specific situations, and we will tell you honestly whether it is worth it for you.
Do Phonak hearing aids work with Android phones?
Connected Phonak models can stream from compatible Android phones and iPhones. The phone must support the required Bluetooth profiles, and app compatibility is checked separately. Non-wireless Virto styles do not stream. We check your exact hearing aid, phone and operating system before recommending a combination.
How much do Phonak hearing aids cost?
Private hearing aids are priced by the level of technology you choose, so there is no single figure. We begin with a free test and a no-obligation recommendation, then set out the options and prices plainly so the decision is yours, with no pressure.
Can you get Phonak hearing aids on the NHS?
NHS hearing-aid provision and model availability vary by service. Ask your local NHS audiology team which options they provide. Hear Better offers private home assessment, fitting and aftercare; we explain the recommended model and written terms so you can compare the two routes.
Is it Phonak or Phonac?
It is Phonak. It often gets typed as Phonac or Fonak, so if you have seen it spelled differently, you are in the right place.
Sources and model information
The independent result above applies to the tested Sphere Infinio Ultra configuration and HearAdvisor protocol. It does not prove that one aid is best for every person. We also check the manufacturer's evidence library for study design, limitations and model-specific features before making a recommendation.
Product imagery is sourced from official manufacturer materials and hosted locally.
Compare the brands we fit
Independent across every major manufacturer
Start with a free test
Considering Phonak?
Book a free hearing test and we will tell you honestly whether Phonak, or another brand, is the right fit for your hearing, with no obligation either way. We visit across Newcastle, Sunderland, Durham and the wider North East.