“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
Free home hearing tests
Free Home Hearing Tests in Whitley Bay
Booking a hearing test in Whitley Bay is simple when the audiologist comes to you. We test your hearing in your own front room, whether you live near the seafront, up in Monkseaton or West Monkseaton, around Hillheads, by the Links, or over in Marden. There is nothing to arrange and nowhere to drive to. You make a cup of tea, we set up our equipment, and an hour or so later you know exactly where your hearing stands.
- Mon-Fri | 9AM-5PM
- 0191 7166 640
- info@hearbetternow.co.uk
100% freeNo obligation5.0 from 40+ Google reviews
Our promise
Free home hearing tests with no pressure, ever
Every home hearing test in Whitley Bay is free, with no obligation and no pushy sales talk. You get clear results, honest advice, and the freedom to decide what happens next entirely in your own time.
After your test, your results are explained in plain English with honest guidance on what may help next. There is no obligation to buy hearing aids and no pressure to book further care.
No obligation. No pressure. Clear advice.
Local home hearing care
Your mobile audiologist in Whitley Bay
Whitley Bay has always been a town where people know their neighbours and stay put for years. A lot of our visits are to retired couples and older residents who have lived near the promenade or up in Monkseaton for decades and have noticed conversations getting harder to follow. Travelling to a city clinic and back can feel like a chore, especially in winter when the sea wind comes off the front. So we bring the appointment to your kitchen table instead, at a time that suits you.
Being based on the coast means we know the area properly, from the streets behind Spanish City to the quieter roads out towards Cullercoats and Tynemouth. We carry the same professional testing equipment a clinic uses, so the standard of the test does not drop because it happens at home. If anything, people relax more in familiar surroundings, which makes it easier to talk openly about what they have been struggling to hear and what they want to do about it.
You can also learn more about free home hearing tests, ear wax removal in Whitley Bay, independent hearing aids or contact Hear Better.
What to expect
What happens during a home hearing test?
When we arrive, there is no rush. We start with a proper chat about what you have noticed, then check inside your ears before running the hearing test itself. The whole visit takes around an hour. Afterwards we talk you through your results in plain English, with no jargon and no pressure, so you understand clearly what we found and what your options are if anything needs attention.
We discuss your hearing
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
Your hearing is checked
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
Results are explained
You receive clear guidance on what your results mean and whether further support may be useful.
You choose next steps
If hearing aids or further care may help, your options are explained clearly without pressure.
What patients say
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
Independent hearing aids
Independent hearing aids fitted at home in Whitley Bay
If your test shows a hearing aid would help, we fit it at your kitchen table in Whitley Bay, with no trip to a clinic at any stage. Because we are independent, we are not tied to one manufacturer, so we fit from Starkey, Phonak, Oticon, Widex and Signia and recommend whatever genuinely suits your hearing and your life by the coast. Every fitting comes with lifetime aftercare, which means adjustments, cleaning and follow-up visits at home for as long as you wear them.
- Every major manufacturer: Starkey, Phonak, Oticon, Widex and Signia
- Latest rechargeable, Bluetooth and AI models
- Fitted in your own home, never a clinic
- Lifetime aftercare included: adjustments, cleaning, servicing, repairs and warranty
Callback
Prefer a callback?
Why home care
Why choose a hearing test at home?
A home test means no parking near the front, no waiting rooms, and no trying to hear an instruction over background noise. You are tested in the room where you do most of your listening, which often gives a truer picture of how you cope day to day. For anyone who finds getting out tiring, having the audiologist come to the door simply makes the whole thing easier.
- No clinic, no waiting room
- More comfortable for older patients or relatives
- Family members can sit in during the appointment
- Clear explanations in a familiar environment
- Suitable for home or workplace visits
- No obligation to continue after the test
- Helpful for patients who find appointments easier at home
Patient reviews
What our customers say (Google reviews)
We are rated 5.0 on Google from more than 40 reviews left by people right across the North East, many of them written after a first visit at home.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
Areas we cover around Whitley Bay
We visit homes right across Whitley Bay and the coast, including Monkseaton, West Monkseaton, Hillheads, the Links, Marden and the seafront, along with neighbouring Cullercoats, Tynemouth and Whitley Lodge. Wherever you are in North Tyneside, we will come to you.
Areas we cover
- Whitley Bay town centre
- Monkseaton
- West Monkseaton
- Hillheads
- The Links
- Marden
- Whitley Lodge
- Cullercoats
- Tynemouth
- Preston
- Earsdon
- Shiremoor
- New York
- Murton
- Backworth
We also cover the wider North East and the full North Tyneside coast, so if your area is not listed just ask.
Frequently asked
Frequently asked questions
Is the home hearing test in Whitley Bay really free?
Yes. The visit, the test and the advice cost you nothing, and there is no obligation to buy anything afterwards. You are free to take your results and think things over for as long as you like.
Which parts of Whitley Bay do you visit?
All of it. We regularly see people in Monkseaton, West Monkseaton, around the Links and Marden, and right down by the seafront, as well as out towards Cullercoats and Tynemouth.
How quickly can I get an appointment?
Usually within 24 to 48 hours. Give us a ring, let us know which part of Whitley Bay you are in, and we will find a slot that fits around your week.
Is a home test as accurate as going to a clinic?
It is. Your audiologist is HCPC-registered and brings the same professional equipment used in a clinic, so the test meets exactly the same standard. The only difference is you stay at home for it.
I live near St Mary's Lighthouse, quite far out. Will you still come?
Of course. Whether you are tucked away near the lighthouse end of the coast or in the middle of town, the home visit covers the whole of Whitley Bay and the surrounding North Tyneside area.
Can my husband or daughter sit in on the appointment?
Absolutely. Plenty of people like having family there, and a relative often picks up on things during the chat. Anyone you trust is welcome to join you for the visit.
Helpful reading
Related guides and advice
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Book your free home hearing test in Whitley Bay
Pick up the phone and call 0191 7166 640, Monday to Friday between 9am and 5pm. We will arrange a free home visit at a time that works for you.
- 100% free
- No obligation
- Home and workplace visits
Prefer to call?
0191 7166 640Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
Call now