“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google

Free home hearing tests
Hearing care that comes to your front door, wherever you are in Cramlington. Whether you live on one of the newer estates at Northburn or Bassington, or somewhere more established like Beaconhill, Mayfield, Eastfield or Shankhouse, an HCPC-registered audiologist will visit you at home for a free hearing test. No driving to a clinic, no sitting in a waiting room. Just a relaxed appointment in your own living room, with results you can actually follow and no obligation to buy a thing.
100% freeNo obligation5.0 from 40+ Google reviews
Our promise
A proper, unhurried hearing test in your own home, carried out by a qualified audiologist using the same equipment you would find in a clinic. Free, friendly, and with nothing to sign up to.
After your test, your results are explained in plain English with honest guidance on what may help next. There is no obligation to buy hearing aids and no pressure to book further care.
No obligation. No pressure. Clear advice.
Local home hearing care
Cramlington grew up fast as a Northumberland new town, and the layout that makes it easy to get around can still mean a fiddly journey to find hearing care that suits you. We take that part out of the equation entirely. Instead of booking time off and battling the car parks near Manor Walks, you stay put and we come to you. From Collingwood to Klondyke, Hartford to Parkside, the appointment happens at your kitchen table, at a time that fits around the rest of your week.
Being independent matters here. We are not tied to any one manufacturer, so the advice you get in Cramlington is based on your ears and your day to day life, not a sales target. A home hearing test in Cramlington usually takes about an hour, and we explain everything in plain English as we go. If a member of the family wants to sit in, perhaps after a walk out at Northumberlandia or Plessey Woods, they are very welcome to join you.
You can also learn more about free home hearing tests, ear wax removal in Cramlington, independent hearing aids or contact Hear Better.
What to expect
Your audiologist arrives at the agreed time and gets to know you before anything else. You will have a chat about what you have noticed, a gentle look inside your ears, and a full hearing assessment using professional clinical equipment. We then talk you through the results there and then, in everyday language, and set out your options honestly. There is never any pressure, and you decide what happens next.
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
You receive clear guidance on what your results mean and whether further support may be useful.
If hearing aids or further care may help, your options are explained clearly without pressure.
What patients say
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
Independent hearing aids
If a hearing aid turns out to be the right move, we fit it where you will actually use it, in your own home in Cramlington. As an independent service we work across Starkey, Phonak, Oticon, Widex and Signia, so the choice is shaped by your hearing and your daily routine rather than one brand's catalogue. We handle the fitting, the fine tuning and the settling in, then back it all with lifetime aftercare. Whenever something needs adjusting, you call us and we come back out, no trips to a clinic required.
Callback
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Why home care
At home, we hear how your hearing actually performs day to day, against your own telly, your own kettle, the voices around your own table. You are relaxed rather than perched in a strange clinic, which makes the whole assessment more honest. For anyone who finds travel tiring or simply prefers their own surroundings, having the audiologist come to Cramlington just makes sense.

Patient reviews
Families across the North East rate us 5.0 from more than 40 Google reviews. That score comes from honest advice, unhurried appointments and aftercare that does not disappear once the visit ends.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
We visit homes right across Cramlington and the surrounding villages, from Beaconhill, Eastfield and Mayfield through to Shankhouse, Klondyke and Collingwood. We also reach Northburn, Hartford, Bassington, Nelson Village, East Cramlington and Parkside, along with nearby Seaton Burn and Seghill.
Areas we cover
If you are just outside these areas, ask anyway, as we cover the wider North East and Northumberland too.
Frequently asked
Yes. The visit, the assessment and the advice are all free, with no catch. You are under no obligation to buy anything, and most people simply leave with a clear picture of their hearing and what, if anything, to do next.
We can usually arrange an appointment within 24 to 48 hours, whether you are over at Northburn, down in Hartford or anywhere in between. Give us a ring and we will sort a time that suits you.
Not at all. The whole point is that you do not have to go anywhere. Your audiologist brings the clinical equipment to your home, so there is no parking near Manor Walks and no waiting room involved.
Allow roughly an hour. That gives us time for a proper chat, a look in your ears, the hearing test itself and a clear run through the results, without anyone feeling rushed.
Absolutely. Family are always welcome to sit in. A lot of people find it helpful to have someone with them, and a second set of ears for the results never hurts.
We are fully independent. That means we can recommend from a range of leading manufacturers based purely on what suits your hearing and lifestyle, rather than pushing one particular maker.
Helpful reading
Book a home appointment
Ready when you are. Call 0191 7166 640, Monday to Friday between 9am and 5pm, and we will arrange a free home visit at a time that works around you.
Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
Call now