Your hearing
Your hearing results and the speech sounds that are difficult in the situations that matter to you.
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Independent hearing aids at home
Hearing aids fitted at home in Durham
A private hearing assessment does not have to mean travelling into Durham City. Hear Better visits you at home, explains your results clearly and, where hearing aids may help, compares appropriate options around your hearing, routines and budget.
- Free adult hearing test
- No clinic journey
- No obligation to buy
- Independent adviceLeading manufacturers compared
- Fitted at homeHome visits across Durham
- HCPC registeredQualified, regulated care
- Lifetime supportOngoing help after fitting
Arrange a home visit
Arrange your free hearing aid assessment
Leave your details and Hear Better will call to understand what you need, confirm home-visit coverage in Durham and arrange a free hearing assessment at home.
No pressure. No obligation. Your details stay private.
Arrange your free assessment
Find the right hearing aids in Durham, without the pressure.
Durham combines a compact, busy city with residential neighbourhoods and separate villages and towns. A useful recommendation starts with where you actually communicate, whether that is mainly at home, with family or while travelling between communities.
- The professional adult hearing assessment is free
- There is no obligation to buy hearing aids
- Suitable brands can be compared independently
- A relative or carer can arrange the appointment
Independent hearing aid care
A recommendation built around you, not a brand.
Your daily life
Family conversation, television, work, social groups, music and time spent in background noise.
Comfort and control
Fit, dexterity, charging, buttons, app controls and how confidently you can use the aids.
Needs and budget
Suitable technology and practical features considered around your needs, priorities and budget.
When hearing starts to change
Everyday hearing problems worth assessing.
Hearing loss does not always feel like silence. It often appears as repeated moments where speech is unclear, conversation takes more effort or familiar listening becomes frustrating. Tell us what you are noticing so the assessment and any recommendation begin with the real problem.
You hear people, but the words are unclear
Speech may sound muffled or incomplete, especially with softer voices. You might ask people to repeat themselves even though you know they are speaking.
Group conversations take more effort
Following several voices can become tiring, particularly when people speak quickly or there is background noise. You may lose track or stop joining in.
Television and phone calls are becoming harder
You may increase the television volume, rely more on subtitles or struggle to catch words on the phone. These are useful problems to assess properly.
Postcode confirmed when you book
Home visits around Durham
We cover Durham City neighbourhoods and a practical home-visit area extending into nearby County Durham communities. Because the county is broad, every request is checked by postcode before a time is agreed.
- Neville's Cross
- Gilesgate
- Elvet
- Framwellgate Moor
- Chester-le-Street
- Sacriston
- Langley Park
- Newton Hall
- Coxhoe
- Bowburn
- Spennymoor
- Brandon
How home care works
From your free test to ongoing support.
The free test stands on its own. Hearing aids are only discussed if your results and communication needs suggest they may help.
Free home hearing assessment
Your hearing is assessed at home, with clear results and no obligation to choose or purchase hearing aids after the appointment.
Clear results and next steps
Your results are explained clearly including anything that needs a medical referral before suitable hearing aids are considered.
Hearing aid options compared
Appropriate styles and technology are compared around your hearing results, daily routine, practical needs and available budget.
Fitting and lifetime support
Your chosen aids are fitted at home, with annual hearing tests, service call-outs and practical advice for their whole lifetime.
Real patient experiences
Trusted for hearing aid care across the North East.
Patients and families describe the care, clear explanations and practical support they received before and after hearing aids were fitted at home.
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
“Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.”
“Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.”
“Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.”
“Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.”
“I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.”
Questions before you decide
Hearing aids in Durham: your questions answered.
If you would rather ask something directly, call Hear Better Monday to Friday, 9am to 5pm.
Call 0191 7166 640Do I need a hearing test before choosing hearing aids?
Yes. A professional assessment identifies the type and degree of hearing loss and provides the evidence needed for an appropriate recommendation. Hear Better starts with a free hearing test at your Durham home.
Can hearing aids be tested and fitted at home in Durham?
Yes, subject to postcode and appointment availability. Hear Better can assess your hearing, explain suitable options, fit your chosen aids and provide ongoing support at home across Durham.
Which hearing-aid brand is best?
There is no single best brand for everyone. Suitability depends on your hearing, listening goals, comfort, dexterity, phone use and budget. Hear Better is independent and compares appropriate options from leading manufacturers.
Will hearing aids restore normal hearing?
No. Hearing aids do not cure hearing loss, but appropriately selected and fitted aids can improve access to sound and make communication easier. Benefit varies and adjustment can take time.
How much do private hearing aids cost in Durham?
Cost depends on the technology, style and support package selected. Hear Better explains suitable options and the total cost clearly before you decide. The free home hearing test does not commit you to buying anything.
What aftercare is included?
Aftercare includes a free hearing test every 12 months to recheck your prescription, unlimited service call-outs to keep the aids working, and advice by phone or email. It continues for the lifetime of the aids, including after the warranty ends.
How far outside Durham City do home hearing-aid visits extend?
We cover a number of nearby communities including parts of north and south Durham. The service area is confirmed individually from the postcode because travel distances vary across the county.
Do I need to travel into Durham for fitting or aftercare?
No. Where the postcode is covered, assessment, fitting and ongoing service visits can take place at home. We will explain any exception before you decide.
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