Your hearing
The type and degree of hearing loss, plus how speech sounds in the situations that matter to you.
Independent hearing care at home
Hear Better offers free home hearing assessments and independent hearing-aid fittings across Stockton-on-Tees. We begin with your hearing and communication goals, explain the findings and only recommend devices when they are appropriate.

Liam Hobson, HCPC registered
Hearing aid dispenser HAD03779. Assessment, fitting and support from the same local firm.
A recommendation built around you
The Stockton borough includes distinct towns and communities with different travel and social routines. Your recommendation should account for where you live, the conversations you value and the devices you need to use.
Explore our independent hearing-aid guideThe type and degree of hearing loss, plus how speech sounds in the situations that matter to you.
Family conversations, television, work, social groups, music and time spent in background noise.
Fit, dexterity, charging, buttons, app controls and how confidently you can use the aids.
Phone compatibility, streaming and accessories only where they solve a real listening need.
From assessment to ongoing support
The assessment is free and stands on its own. If hearing aids may help, we compare options around your results, lifestyle, practical preferences and budget, with time to consider the recommendation.
We confirm your Stockton-on-Tees postcode and arrange a convenient home visit. The assessment is free and there is no obligation to choose hearing aids.
Your hearing is assessed and the findings are explained clearly, including anything that may need medical referral rather than a hearing aid.
If hearing aids may help, we compare appropriate styles and technology around your hearing, lifestyle, preferences and budget.
Your chosen aids are fitted at home. Ongoing support includes annual retesting, unlimited service call-outs and advice by phone or email for the lifetime of the aids.

Independent advice, explained clearly
Modern features can be helpful, but only when they fit the person using them. We explain what each option may do, its limitations and whether it is worth paying for in your circumstances.
A drop-in charger can be easier than changing small disposable batteries, particularly where dexterity is limited.
Compatible models can connect to selected phones, televisions and accessories. Compatibility depends on the model and device.
Directional microphones and noise-reduction settings may help in difficult environments, but no feature removes every background sound.
Across Stockton's connected communities
Stockton-on-Tees Borough Council describes seven towns across the borough: Stockton, Billingham, Thornaby, Ingleby Barwick, Norton, Eaglescliffe and Yarm. Our home-visit model is designed around that spread rather than expecting every patient to travel to one clinic.
We ask about the speech you miss at home, whether that is a soft voice, television dialogue or conversation around the table. These details become practical targets for fitting and follow-up.
Stockton, Norton, Yarm and the borough's district centres each create different levels of background sound. We consider the environments you use most and explain what noise-management features can realistically do.
If announcements or conversation while travelling between the borough's towns are difficult, phone compatibility, streaming and remote microphone accessories may be relevant to the discussion.
No hearing aid removes every background sound. Understanding the places that matter to you helps us compare appropriate technology, explain its limitations and set realistic goals before you decide.
Local home coverage
Home visits cover Stockton-on-Tees and selected surrounding borough communities. Because the area is broad, we confirm your postcode and the availability of ongoing service visits before booking.
Everything is arranged around home.
Assessment, recommendation, fitting and ongoing service calls take place where you use your hearing aids every day.
Live outside these areas? Call or send your postcode and we will confirm whether a home appointment is available.
Support for the lifetime of your aids
Support does not stop when your hearing aids are fitted or when the manufacturer warranty ends. Hear Better remains available for the lifetime of the aids.
A free hearing test every 12 months to recheck your prescription.
Unlimited service call-outs to help keep your hearing aids working.
Advice by phone or email for the lifetime of the aids.
Questions before you book
Yes. A proper assessment identifies the type and degree of hearing loss, checks whether anything needs referral and gives the evidence needed for an appropriate recommendation. Hear Better starts with a free hearing test at your Stockton-on-Tees home.
Yes, subject to postcode and appointment availability. Hear Better can assess your hearing, explain suitable options, fit your chosen aids and provide ongoing support at home across Stockton-on-Tees.
There is no single best brand for everyone. Suitability depends on your hearing, listening goals, comfort, dexterity, phone use and budget. Hear Better is independent and compares appropriate options from leading manufacturers.
If both ears have aidable hearing loss, two hearing aids may be recommended. NICE says they can help speech in background noise, locating sounds and sound quality. Your recommendation will be based on your individual results.
No. Hearing aids do not cure hearing loss, but appropriately selected and fitted aids can improve access to sound and make communication easier. Benefit varies and adjustment can take time.
Cost depends on the technology, style and support package selected. Hear Better explains suitable options and the total cost clearly before you decide. The free home hearing test does not commit you to buying anything.
Aftercare includes a free hearing test every 12 months to recheck your prescription, unlimited service call-outs to keep the aids working, and advice by phone or email. It continues for the lifetime of the aids, including after the warranty ends.
Yes. A partner, son, daughter or other relative is welcome to join if the person being assessed wants them there. We can explain the results and options together.
We cover selected addresses across these parts of the wider borough. Availability is confirmed from the postcode so assessment, fitting and aftercare remain practical.
Yes, subject to postcode and appointment availability. Where covered, the assessment, fitting and ongoing service visits can all take place at home.
Helpful hearing-aid guidance
Free home hearing test
Send your Stockton-on-Tees postcode and the best phone number. Hear Better will confirm coverage and arrange the free home hearing test before you consider any hearing-aid options.
No obligation to buy.
Your results are explained before any hearing-aid options are discussed.
Prefer to talk? Call 0191 7166 640, Monday to Friday, 9am to 5pm.
Tell us who to call
For yourself, a parent or your partner. We will confirm the postcode and appointment details by phone.
Looking for the assessment page? Read about the existing free home hearing test service in Stockton-on-Tees.