“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google

Free home hearing tests
If your hearing has been bothering you, you don't have to sit in a waiting room to do something about it. We bring the hearing test to your front door, whether you live in the middle of Stockton near the High Street, out in Norton or Hartburn, over in Eaglescliffe and Yarm, or across the river in Thornaby. An HCPC-registered audiologist arrives with everything needed, runs the full test in your own front room, and explains exactly what is going on with your ears.
100% freeNo obligation5.0 from 40+ Google reviews
Our promise
A proper hearing test in your own home, carried out by a registered audiologist, completely free. No clinic visit, no obligation, and no one pushing you towards anything you don't want.
After your test, your results are explained in plain English with honest guidance on what may help next. There is no obligation to buy hearing aids and no pressure to book further care.
No obligation. No pressure. Clear advice.
Local home hearing care
Getting to a clinic isn't always simple. Parking near Stockton High Street can be a faff, the buses don't always line up with your day, and if walking any distance is hard work, the whole trip starts to feel like more trouble than it's worth. So we come to you instead. From the older streets around Oxbridge and Hartburn to the newer estates out at Ingleby Barwick, your appointment happens at home, at a time that actually suits you, with a familiar chair under you and the kettle within reach.
Being independent means we work for you and nobody else. The audiologist who tests your hearing in Fairfield, Roseworth or Preston-on-Tees isn't tied to one manufacturer's range or chasing a sales figure. You get an honest read on how your hearing is doing, told to you straight in plain English, with no jargon and no pressure. If you do nothing afterwards, that is completely fine. The test is yours to keep, and the decision about what happens next stays entirely with you.
You can also learn more about free home hearing tests, ear wax removal in Stockton-on-Tees, independent hearing aids or contact Hear Better.
What to expect
The visit takes around an hour and there is nothing to feel anxious about. The audiologist checks inside your ears, talks through your history, then runs a full hearing assessment using the same professional equipment you would find in any clinic. You see your results there and then, explained clearly so you understand what they mean. If hearing aids would help, you will be told honestly, and if they wouldn't, you will be told that too.
We ask about your hearing, lifestyle, symptoms and any concerns you or your family have noticed.
Your audiologist carries out a hearing check using professional equipment in your home or workplace.
You receive clear guidance on what your results mean and whether further support may be useful.
If hearing aids or further care may help, your options are explained clearly without pressure.
What patients say
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
Independent hearing aids
If a test shows hearing aids would help, we fit them where you live, whether that is a flat near Castlegate or a house out in Eaglescliffe. Being independent, we are not tied to any single maker, so we can fit from Starkey, Phonak, Oticon, Widex and Signia and choose what genuinely suits your hearing, your ears and your budget. Everything is set up and fine tuned in your own home, and every fitting comes with lifetime aftercare, so you are looked after long after the aids are in and working.
Callback
Prefer a callback?
Why home care
Hearing behaves differently at home than it does in a quiet clinic booth. Testing you where you actually live, around your own sounds and your own rooms, gives a truer picture of how you cope day to day. You are also more relaxed in familiar surroundings, which makes the whole appointment easier and the results more reliable.

Patient reviews
Rated 5.0 from more than 40 Google reviews across the North East, our service is trusted by people who wanted straight answers about their hearing without the hassle of a clinic.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
We visit homes right across Stockton-on-Tees and the surrounding Tees Valley, from the town centre and Norton through to Hartburn, Fairfield and Oxbridge, out to Eaglescliffe, Yarm and Ingleby Barwick, and over the river into Thornaby. If you are nearby and not listed, just ask.
Areas we cover
We also cover the wider North East and Teesside, so if your area isn't on the list it's worth a quick call.
Frequently asked
Yes, genuinely free. The appointment, the full assessment and the explanation of your results cost you nothing, whether you live near the High Street, out in Yarm or anywhere in between. There is no charge and no obligation to buy a thing afterwards.
Usually within 24 to 48 hours of your call. If you are in Stockton, Norton, Eaglescliffe or one of the Ingleby Barwick estates, we can often fit you in quickly, and we will always agree a time that suits your day rather than ours.
We come to you. There is no clinic and no waiting room. The audiologist brings the full kit to your home, so you never have to worry about parking near the High Street or getting a bus into town.
No. The test stands on its own. If hearing aids would genuinely help we will say so and explain your options, but plenty of people have a test and need nothing. Whatever you decide afterwards is entirely up to you.
Of course. Many people prefer to have someone with them, and a second pair of ears often helps when you are talking through the results. They are welcome to sit in and ask whatever they like.
All of it. From Hartburn, Fairfield and Oxbridge to Roseworth, Thornaby, Preston-on-Tees and the villages around Yarm, plus the wider Tees Valley. If you are close by and unsure, a quick call will sort it out.
Helpful reading
Book a home appointment
Pick up the phone and we will do the rest. Call 0191 7166 640, Monday to Friday, 9am to 5pm, and we will arrange a visit that fits around you.
Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
Call now