“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google

Home ear wax removal
Blocked ears are miserable, and you shouldn't have to travel across the city and wait to get them sorted. We bring safe microsuction to your door. Hear Better's HCPC-registered audiologists carry out home ear wax removal across Newcastle, from Gosforth, Jesmond and Heaton to Benwell, Fenham and out to Kingston Park and Newburn. It's done gently at your own table, with no clinic to get to and no waiting room. Many people notice the difference straight away.
From £60No obligation5.0 from 40+ Google reviews
Our promise
Home ear wax removal in Newcastle is £60 for one ear and £80 for both ears, carried out by an HCPC-registered audiologist. The price is clear from the start, and there's no obligation to book anything else.
Before treatment begins, your ears are examined and microsuction is confirmed as suitable. Wax is removed carefully using professional equipment and you receive simple aftercare advice. Pricing is clear from the start, with no obligation to book further care.
Clear pricing. Professional care. No confusing sales talk.
Local home ear care
Putting up with a blocked ear because the trip to get it dealt with is a faff is more common than you'd think. Getting across Newcastle to be seen means traffic, a bus or the Metro, and a wait at the other end, and for an older parent that's a lot of effort for a quick procedure. A home visit removes the journey. Wherever you are, a quiet street in Gosforth or a terraced row in Heaton, an audiologist comes to you with everything needed and clears the blockage there and then.
Sometimes a blocked ear is just wax, and sometimes muffled hearing is something more. If you'd like, we can check your hearing during the same visit. We're fully independent, so any advice on hearing aids is based on you, not a brand we're tied to.
You can also learn more about ear wax removal, free home hearing test in Newcastle, independent hearing aids or contact Hear Better.
What to expect
Hear Better uses microsuction when an examination confirms that it is suitable. There is no water flushing. Using magnification, a light and a small suction device, your audiologist removes the wax under direct vision, usually in 15 to 30 minutes. NICE recognises microsuction, electronic irrigation and other trained removal methods as options, so the right method depends on the ear, relevant medical history and any contraindications.
Your audiologist examines your ears first to assess wax build-up and confirm whether microsuction is appropriate.
Before treatment begins, the process is explained clearly so you know what to expect and can ask questions.
Microsuction is carried out using professional equipment to remove wax safely and precisely.
After treatment, your audiologist explains the result and gives simple guidance to support ongoing ear health.
What patients say
“Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.”
Daniel · Google
“Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.”
Ashleigh · Google
“Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.”
Raymond · Google
“I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.”
Lauren · Google
“Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.”
Natasha · Google
“I had my ear wax removed by Liam, he was great and my hearing has improved massively.”
Katie · Google
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Why home care
A home ear wax removal appointment in Newcastle means professional microsuction comes to you. There's no trip across the city and no waiting room, the blockage is cleared in one visit, and many people notice the difference straight away.

Patient reviews
Hear Better is rated 5.0 from more than 40 Google reviews across the North East. Here is what some of our patients say.
Read all reviews on GoogleDaniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Coverage
We visit homes across the city: Gosforth, Jesmond, Heaton, Byker and Walker in the east; Fenham, Benwell and Elswick in the west; and the outer suburbs of Kingston Park, Kenton, Fawdon, Westerhope and Newburn. Toward the edge of the city and not sure we reach you? Just call.
Areas we cover
We also carry out home ear wax removal across the wider North East, including Gateshead, Sunderland, Durham, Darlington and Middlesbrough.
Frequently asked
Microsuction avoids water flushing and is performed under direct vision. It can be appropriate when water-based removal is unsuitable, but no method is best for every ear. NICE recognises several trained removal methods, so suitability and contraindications should be assessed first.
Usually, yes. We can normally arrange a home visit within 24 to 48 hours, so you're not putting up with a blocked ear for long.
It's £60 for one ear, £80 for both ears. We'll confirm when you book.
No. Most people find it comfortable and feel the difference straight away. If your ears are very blocked we'll take extra care.
Yes. Every visit is carried out by an HCPC-registered audiologist.
Helpful reading
Book a home appointment
Call 0191 7166 640 or request a visit online. An HCPC-registered audiologist comes to you with safe microsuction, usually within 24 to 48 hours.
Home and workplace appointments available across the North East.
Mon-Fri | 9AM-5PM
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